Smart Homes

Smart locks, TVs and connected devices: what the makers say, and what to do when they stop working.

Smart locks, TVs and other connected devices tend to fail in the same few ways: dead batteries, lost pairing, outdated firmware and settings that were never turned on. The guides here go brand by brand where the maker publishes the steps, and say plainly where it doesn't. If a lock has stopped responding, start with the smart door lock guide.

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